Brown & Blaier, PC / Business law

Website agreements.
Terms that fit your business.

Brown & Blaier prepares and reviews website agreements for online businesses, platforms, and service providers. We help align customer terms, privacy disclosures, and related policies with how your website actually operates.

Inquiries open our firm’s MyCase contact form.

Start with the customer relationship

Do I need website agreements?

A website can collect information, sell products, deliver subscriptions, host content, and connect users with third parties. Each function can raise different legal questions. The appropriate agreements depend on the business model, audience, and applicable law.

Terms and conditions can address the relationship with users and customers. Privacy disclosures explain information practices. Disclaimers may address particular content or risks. Simply placing language in a footer does not settle every issue of notice, consent, or enforceability.

We help businesses tailor their documents and consider how those documents are presented during account creation, checkout, or use of an online service.

A coordinated set of documents

Different documents.
Connected responsibilities.

Terms and conditions

Account responsibilities, permitted conduct, fees, orders, subscriptions, cancellation, intellectual property, liability provisions, and dispute terms should reflect the service and applicable legal limits.

User content and platform rules

If users submit reviews, photographs, messages, or other content, consider the permissions needed, acceptable-use rules, and the process for addressing problematic content.

Disclaimers and related policies

The relevant disclosures depend on what the site offers. Sales, returns, professional content, and third-party relationships may call for specific terms that remain consistent with the main agreement.

From written terms to the live site

The implementation matters.

The language and the user experience should be reviewed together. Consider where users see the terms, the action used to accept them, the version in effect, and how material changes will be handled. A click-through flow may raise different questions from a passive footer link.

We also consider how customer promises align with vendor contracts. For example, a hosting, payment, or software provider may impose limitations that affect what the business can promise its own customers.

Privacy and consumer-protection requirements may be enforced by regulators, including the FTC and state attorneys general. Where a service is directed to children under 13 or has relevant actual knowledge, COPPA requirements may apply. The audience and actual data practices need review.

Prepare for a useful discussion

What helps us scope the work?

Describe the products or services, whether users create accounts, how payments or subscriptions work, and whether users submit content. Identify the audience, target markets, major vendors, and existing documents.

A material change in the business model can call for another review. Examples include adding subscriptions, collecting new data, launching an app, entering another market, or allowing user-generated content.

Before you get started

Questions we hear.

Are terms and conditions the same as a privacy policy?

No. Terms address the legal relationship for use of the service; a privacy policy describes information practices and applicable disclosures. They should be consistent but serve different purposes.

Can I use another business’s website terms?

Another company’s terms may describe a different service, jurisdiction, data practice, or customer relationship. Copying them can leave inaccurate promises and important gaps.

Will a liability disclaimer eliminate all risk?

No. Enforceability and permitted limits depend on the law, the transaction, and how the terms are presented. Drafting and implementation should be reviewed together.

Explore the firm

Related legal services.

Your next step

Put your website terms
in business context.

Tell us about your business, the legal support you need, and any relevant timing.

Start an inquiry

Continue to our firm’s MyCase contact form.

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